Calnex

World-leaders in Telecommunications Test Equipment, Synchronisation Test Equipment, and Network Emulators.

Calnex Solutions designs, produces, and markets test instrumentation and solutions for network synchronization and network emulation, enabling their customers to validate the performance of the critical infrastructure associated with digital communication networks.

They have established a position at the forefront of the test and measurement industry, providing their equipment to the world’s telecoms network operators, network providers, systems suppliers, laboratories, and network infrastructure. To date, they have secured and delivered orders from over 600 customer sites in 68 countries across the world.

Founded in 2006, Calnex are headquartered in Linlithgow, Scotland, with additional locations in Belfast, Northern Ireland, Stevenage, England, and California in the US, supported by sales teams in China and India. They have a global network of partners, providing a worldwide distribution capability.

The challenge

Unlike our usual clients, Calnex came on board a bit differently. They actually became our customer after acquiring iTrinegy, one of our original clients. iTrinegy had been less than thrilled with the service they were getting from their previous hardware provider. Frustrated with constant letdowns, they started looking for a supplier who could actually deliver. That’s when they found us and decided to give us a shot at building a relationship together.

The solution

We dove in headfirst, working closely with Calnex to fully understand their unique needs…

Expanding the product lineup.

Through detailed discussions and collaboration, we uncovered several ways to elevate and expand their product lineup. It wasn’t just about providing hardware – it was about offering a solution that worked seamlessly with their goals.

Green Calnex server case — telecom timing and synchronisation test equipment{

Optimising their offering

Our team went to work, fine-tuning every aspect of the project to meet their exact specifications. No detail was too small – we made sure the products weren’t just functional, but optimal.

Green Calnex network test device with ports, screen and control panel — telecom timing and synchronisation test equipment.{

Bold branding

Branding was a big focus for us. We wanted Calnex’s products to stand out, so we took extra care to make sure their brand was front and centre, showcasing their modern, vibrant style.

Forklift operator transporting boxes in warehouse.{

Seamless logistics

Our logistics team took the weight off Calnex’s shoulders by managing every detail of the supply chain. From production to delivery, we ensured smooth sailing, cutting out delays and minimising any hiccups along the way. With everything running like clockwork, Calnex was able to focus on their core business without stressing over logistics.

The Results

In the end, it was a partnership built on trust, collaboration, and a shared goal to provide top-notch service.

Visit their website

World-leaders in Telecommunications Test Equipment, Synchronisation Test Equipment, and Network Emulators.

“Exacta has been a great choice for Calnex. The high product quality and performance complements the other products in our range. Platform’s logistical expertise enables our product to ship across the globe without issue.

What really sets Exacta apart, however, is the exceptional customer service. Exacta’s responsiveness, knowledge, and genuine commitment to our success has made them an invaluable extension of our own team. In particular, I would like to highlight the fantastic service we get from Paul (Business Liaison Manager) and Charlie (Sales Support). We are excited about the future and continuing to grow our business with Exacta.”

Master Scheduler at Calnex

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